Return Policy
Shopping with Honey Coco today
Our website is a product catalog. New orders are placed on Amazon.com using the Buy on Amazon links. Amazon provides the checkout, payment, delivery and return options for those purchases.
For an earlier order placed directly on this website, the applicable purchase terms and your support rights remain in place. Contact us with your Honeycoco order number for help.
HoneyCoco website orders follow this Return Policy. Amazon orders use Amazon return workflows and the terms shown for that order.
The existing policy below is retained for earlier website orders and applicable ongoing support.
Return Window
For a HoneyCoco website order, contact support with your order number to confirm current eligibility and instructions. For an Amazon order, use the return window and options shown in your Amazon account.
Condition Requirements
Returned items should include original packaging and accessories unless your return instructions indicate otherwise.
Refund Processing
Refund timing for HoneyCoco website orders depends on review and the payment provider. Amazon controls refund status and timing for Amazon orders.
Need Help with a Return
If your return is delayed or you need additional assistance, contact support with your order number and return request details.