Warranty Policy
Shopping with Honey Coco today
Our website is a product catalog. New orders are placed on Amazon.com using the Buy on Amazon links. Amazon provides the checkout, payment, delivery and return options for those purchases.
For an earlier order placed directly on this website, the applicable purchase terms and your support rights remain in place. Contact us with your Honeycoco order number for help.
Honey Coco products include a limited manufacturer warranty covering defects in materials and workmanship under normal use.
The existing policy below is retained for earlier website orders and applicable ongoing support.
Warranty Coverage
Our limited warranty period is 12 months from the date of purchase unless otherwise stated in the product listing.
What Is Not Covered
The warranty does not cover accidental damage, unauthorized modification, misuse, cosmetic wear, or damage beyond listed water-resistance limits.
How to Submit a Claim
To request warranty support, provide your order number, proof of purchase, product details, and a description of the issue through our support channel.
Resolution Options
If approved, claims may be resolved through troubleshooting guidance, replacement, or other remedy at our discretion, subject to product availability.